Our friendly, UK-based team are here to help
Get in touch today using our form below. Existing customers can also get in touch via the chat icon in the Lopay app.
We’re here to help
If you have any issues, feedback or ideas, let us know below!
Frequently asked questions
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We work with many types of business, from sole traders to clubs, charities, and companies. If you want to take payments anywhere, anytime, Lopay is here for you.
Please note: You can’t use Lopay if you sell products and services that are either prohibited by the credit card network or violate laws in the countries where Lopay operates. For more information please see our Restricted Businesses page.
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Yes! There’s no contract or minimum term and you can be taking payments in minutes:
1. Download the Lopay app from the AppStore or the Play Store
2. Enter your company and contact details to register
3. Verify your identity and connect your bank account to complete onboarding and start taking payments.
If you order a card reader or terminal it will typically arrive in 2-3 business days - or turn your smartphone into a payment device with Tap to Pay and start taking payments immediately.
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You can ask us anything via the chat icon in the app or refer to the step-by-step guides and FAQs in our Support Centre.
Alternatively, get in touch on support@lopay.com or 020 4571 4796. We’re here to help.
Less than half the price of SumUp, Zettle & Square.
Join Lopay for as little as 0.79% and enjoy award-winning technology for your business.
